House Rules
Last Updated: August 21, 2026
At FIOR, we want every guest to enjoy a comfortable, peaceful, and respectful stay. Our house rules are designed to protect the comfort of our guests, our neighbours, and our properties.
By staying at FIOR, you agree to follow the rules below.
01 — Respect the Space
Please treat your FIOR apartment as you would your own home.
Guests are expected to take reasonable care of the furniture, appliances, fixtures, décor, and other items provided within the apartment.
Any intentional or negligent damage may result in additional charges.
02 — Check-In & Check-Out
Please follow the check-in and check-out times provided with your booking confirmation.
- Check-in: As communicated with your booking
- Check-out: As communicated with your booking
Early check-in or late check-out may be available upon request and is subject to availability.
Please contact the FIOR team in advance if you require a different check-in or check-out time.
03 — Number of Guests
Only the number of guests included in your confirmed reservation may stay in the apartment.
If you need to add another guest, please contact FIOR before their arrival.
Additional occupancy may require prior approval.
04 — Visitors
Visitors are welcome where permitted by the property’s building and security regulations.
Guests are responsible for the behaviour of their visitors and must ensure that visitors respect the apartment, building, neighbours, and applicable security requirements.
Overnight visitors must be approved by FIOR where required.
05 — Noise & Neighbours
Please keep noise at a reasonable level, particularly during nighttime hours.
Avoid loud music, shouting, gatherings, or any activity that may disturb neighbours or other residents.
FIOR apartments are designed for comfortable stays, not parties or disruptive events.
06 — Parties & Events
Parties, unauthorized events, and large gatherings are not permitted.
If an unauthorized party or event takes place, FIOR may take appropriate action, including requiring guests to leave the property.
No refund will be guaranteed in cases where a stay is terminated because of a serious violation of the house rules.
07 — Smoking
Please follow the smoking restrictions applicable to your specific FIOR property.
Smoking inside an apartment is not permitted unless the property has specifically designated an area where smoking is allowed.
Any cleaning, damage, or odor-removal costs resulting from smoking inside a non-smoking apartment may be charged to the guest.
08 — Cleanliness
Please keep the apartment reasonably clean and tidy during your stay.
Dispose of waste in the designated areas and avoid leaving food, rubbish, or other items in common areas.
Excessive cleaning requirements caused by misuse of the apartment may result in additional charges.
09 — Furniture & Property
Please do not move, remove, or rearrange furniture, appliances, artwork, or other FIOR property without permission.
Items belonging to FIOR must remain inside the apartment unless specifically provided for guest use outside the property.
10 — Appliances & Amenities
Please use all appliances and amenities responsibly and according to their intended purpose.
If you experience a problem with an appliance or facility, contact the FIOR team rather than attempting repairs yourself.
11 — Safety & Security
For your safety, please ensure doors and windows are properly secured when leaving the apartment.
Guests must follow all building security procedures and instructions provided by FIOR or the property’s management.
Never share access codes, keys, or entry credentials with unauthorized persons.
12 — Lost Keys & Access Devices
Guests are responsible for keys, access cards, remotes, or other access devices provided during their stay.
Lost or damaged access devices may be subject to replacement charges.
13 — Pets
Pets are only permitted where specifically approved by FIOR and where allowed by the relevant property’s building rules.
Guests must inform FIOR in advance if they intend to bring a pet.
14 — Children & Safety
Guests travelling with children are responsible for their supervision and safety throughout the stay.
Please take particular care around balconies, windows, stairs, electrical equipment, kitchens, and other potentially hazardous areas.
15 — Prohibited Activities
The following activities are not permitted:
- Illegal activities
- Unauthorized parties or events
- Excessive noise or disturbance
- Damage or misuse of the property
- Unauthorized commercial activities
- Unauthorized overnight guests
- Any activity that violates applicable laws or building regulations
16 — Building & Community Rules
Some FIOR properties are located within managed residential or commercial buildings.
Guests must follow any additional rules established by the building management, security team, or property administration.
These rules may include requirements relating to parking, elevators, visitors, common areas, noise, security, and access.
17 — Damage & Missing Items
Please report any existing damage or missing items to FIOR as soon as possible after arrival.
Guests may be responsible for damage or missing property caused during their stay beyond normal wear and tear.
18 — Personal Belongings
Guests are responsible for their personal belongings.
Please do not leave valuables unattended and ensure the apartment is properly secured when you leave.
FIOR cannot guarantee the security of personal belongings left inside the property.
19 — Maintenance & Emergencies
If you experience a maintenance issue, safety concern, or other problem during your stay, please contact the FIOR team as soon as possible.
For emergencies requiring immediate assistance, contact the appropriate local emergency service first and then inform FIOR.
20 — Respectful Stay
FIOR is built around comfort, privacy, and thoughtful hospitality.
We ask every guest to respect:
The space.
The neighbours.
The property.
The people who care for it.
Our goal is simple: to make your stay comfortable while ensuring the same experience for everyone around you.
Need Assistance?
If you have any questions about these House Rules or need assistance during your stay, please contact FIOR.
FIOR
Luxury Serviced Apartments
Phone / WhatsApp: 0324 5308516
Email: contact@byfior.com
Location: Bahria Enclave, Islamabad, Pakistan