Frequently Asked Questions

You can submit a booking request through our website or contact the FIOR team directly through WhatsApp. Our team will check availability and help you select the right apartment, location, and dates.

Your booking is confirmed once FIOR has confirmed your reservation through our official communication channel.

You can request a specific apartment or property. Availability depends on your selected dates and the apartment's current availability.

Yes. FIOR apartments can be suitable for both short and extended stays. Contact our team with your required dates and we'll guide you through the available options.

FIOR currently offers stays at three locations: Islamabad — Centaurus Mall, Bahria Town, and Bhurban.

Yes. When making your enquiry, simply tell us which location you prefer and your required dates. Our team will show you the available options.

Facilities and apartment features can vary between properties. The amenities available for each apartment are provided with its listing or booking information.

Your exact check-in time and instructions will be provided with your booking confirmation.

Your check-out time will be communicated with your booking details.

Early check-in may be possible depending on availability. Please contact us in advance and we'll do our best to accommodate your request.

Late check-out may be available depending on availability and the requirements of the property. Additional charges may apply where applicable.

Yes. FIOR provides thoughtfully furnished serviced apartments designed to provide the comfort and convenience of a home while you're away.

Wi-Fi availability depends on the individual property. Please check the amenities listed for your selected apartment or ask our team before booking.

Kitchen facilities vary by apartment. The available kitchen facilities will be mentioned in the specific property listing.

Visitors are subject to the rules of the specific property and building management. Please contact FIOR if you plan to have visitors during your stay.

No. Unauthorized parties, events, and disruptive gatherings are not permitted at FIOR properties.

Smoking restrictions vary by property. Smoking inside apartments is not permitted unless specifically allowed by the property.

Pets are only permitted where specifically approved by FIOR and where permitted by the relevant property's rules.

Our team will provide the applicable payment instructions when confirming your reservation.

Cancellation terms may vary depending on the property, dates, and booking arrangement. Please check the cancellation terms provided with your reservation.

Date changes may be possible depending on availability. Contact our team as soon as possible if you need to change your reservation.

Any applicable additional charges will be communicated to you before confirmation wherever possible.

Contact the FIOR team through the phone or WhatsApp number provided with your booking. We'll assist you with your concern as quickly as possible.

Please inform FIOR as soon as possible if you notice or accidentally cause damage to anything in the apartment. Guests may be responsible for damage beyond normal wear and tear.

Guests are responsible for their personal belongings and should take reasonable precautions to secure valuables and the apartment when leaving.